A Paynecta login is a person. A business is what actually collects money, and one login can own several: a shop and a consultancy under the same sign-in, each verified separately.

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Choosing the type

The type is not a label. It decides who verification asks about and which documents it wants, so a business registered to two people should not be set up as an individual to save a step. It will be sent back.

Individual

You collect in your own name. We verify you.

Sole proprietor

A registered business. It can be registered to more than one person, and we verify each of them.

Partnership

Owned with others. Every partner is verified.

Limited company

Incorporated. Every director on the register is verified.

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Naming the people

Enter each name exactly as it appears on the ID or passport you will upload. Not the name they go by. Not an initial where the document spells it out. A mismatch means the submission is sent back, and you start that part again.
You will need, for each person:
  • First and last name, as printed on their document
  • Their national ID or passport number
  • Their KRA PIN
Their email address is optional, and only used to reach them about verification.

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Owners are not team members

Two different ideas, and mixing them causes trouble later: A director who never signs in is an owner and not a member. An accountant you give access to is a member and not an owner. The same person is often both.

Adding people who can sign in

Roles, permissions, and what each one lets someone do.